Statement by Quicko sp. z o.o. regarding the KNF communication on the withdrawal of Quicko’s authorisation to provide payment services as a national payment institution

Dear Users,We regret to inform you that as of today, February 3, 2026, Quicko has lost its ability to provide payment services due to the decision of the Financial Supervision Authority of January 21, 2026, to revoke its license to provide payment services.

In the coming days, you will receive an email to the address provided during registration with information on how to request a refund of your stored funds, along with detailed information and step-by-step instructions.

At the same time, we would like to point out that your funds remain fully secured and will be refunded in accordance with the specified procedure. We assure you that refunds are being processed on a priority basis.

Thank you for your patience and we apologize for any inconvenience. Please wait for an email to the address you provided during registration.